Contact & Support

We're here to help. Get in touch and we'll get back to you as soon as possible.

Email Support

For general enquiries, bug reports, feature requests, or account issues.

We typically respond within 48 hours.

Frequently Asked Questions

How do I delete my account?

Delete your account any time in the app: Settings → Delete Account. It takes effect immediately. Deleting your account doesn't cancel an App Store or Google Play subscription, so cancel that separately (see below). If you can't sign in, email support@grosure.cc from the address on your account and we'll delete it for you.

Is Grosure free to use?

Yes. The free plan includes recipes, grocery lists, your pantry, recipe import from a link, and sharing recipes with your Circle, plus 10 AI messages with Olive per day and 1 AI-generated meal plan per month. Grosure Pro unlocks unlimited AI messages, unlimited meal plans, and photo scanning for your pantry, grocery receipts, and recipe cards, for $4.99/month or $39.99/year on the US App Store. Prices may vary by store and region.

How do I cancel my subscription?

Subscriptions are managed by your platform's app store, not by Grosure directly. On iOS: Settings → your name → Subscriptions → Grosure → Cancel Subscription. On Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Grosure → Cancel.

Is my data secure?

Yes. All data is encrypted in transit (HTTPS/TLS) and at rest. We use Supabase for authentication and store your data on AWS with industry-standard security controls. We don't share your data with advertisers or data brokers. See our Privacy Policy for full details.

I found a bug or want to request a feature

Please email support@grosure.cc with a description of the issue (or feature idea), the device and OS version you're on, and any steps to reproduce. For feature requests, putting "Feature Request" in the subject helps us route faster.